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Customer Service Leadership

Lynda - Customer Service Leadership  eBooks & eLearning

Posted by U.N.Owen at Sept. 11, 2017
Lynda - Customer Service Leadership

Lynda - Customer Service Leadership
Size: 1.36 GB | Duration: 1h 12m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Advanced | Language: English

Customer service leadership is an exciting responsibility—and it's never been more important.

Unleashing Excellence: The Complete Guide to Ultimate Customer Service  eBooks & eLearning

Posted by DZ123 at Feb. 24, 2019
Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Dennis Snow, Teri Yanovitch, "Unleashing Excellence: The Complete Guide to Ultimate Customer Service"
English | 2009 | ISBN: 0470503807 | PDF | pages: 259 | 1.1 mb
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu and Richard Chase
English | 2013 | ISBN: 0071809937 | 288 pages | EPUB + MOBI | 1 + 2 MB
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken
English | September 1st, 2013 | ASIN: B00EXU4BQ2, ISBN: 1626340099 | 155 Pages | EPUB | 1.22 MB

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy.

How to Improve Your Business with Better Customer Service!!  eBooks & eLearning

Posted by serpmolot at Jan. 23, 2016
How to Improve Your Business with Better Customer Service!!

How to Improve Your Business with Better Customer Service!!
English | 2015 | mp4 | H264 1280x720 | AAC 2 ch | 1 hrs | 190 MB
eLearning, Business, Communications | Skill level: Beginner level

Powerful ways to help you improve your customer service skills and improve your customer relations, in any business!!

Retail Customer Service Management and Coaching[  eBooks & eLearning

Posted by IrGens at April 27, 2019
Retail Customer Service Management and Coaching[

Retail Customer Service Management and Coaching
.MP4, AVC, 2300 kbps, 1280x720 | English, AAC, 320 kbps, 2 Ch | 36m | 714 MB
Instructor: David Brownlee
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce By Micah Solomon
2012 | 208 Pages | ISBN: 0814417906 | EPUB | 3 MB
Customer service : utility style : proven strategies for improving customer service and reducing customer care costs

Customer service : utility style : proven strategies for improving customer service and reducing customer care costs By McLean-Conner, Penni
2006 | 325 Pages | ISBN: 1593700539 | PDF | 9 MB

Lynda - Customer Service over the Phone  eBooks & eLearning

Posted by U.N.Owen at May 23, 2016
Lynda - Customer Service over the Phone

Lynda - Customer Service over the Phone
Size: 455 MB | Duration: 0h 52m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Appropriate for all | Language: English

Customer service expert Jeff Toister helps customer service specialists develop the specific skills needed to help customers over the phone.
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputat

Martin Hill-Wilson, Carolyn Blunt, "Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation"
2013 | ISBN-10: 1118662679 | 250 pages | PDF | 3 MB