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Customer Service Leadership

Lynda - Customer Service Leadership  eBooks & eLearning

Posted by U.N.Owen at Sept. 11, 2017
Lynda - Customer Service Leadership

Lynda - Customer Service Leadership
Size: 1.36 GB | Duration: 1h 12m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Advanced | Language: English

Customer service leadership is an exciting responsibility—and it's never been more important.

Retail Customer Service Management and Coaching[  eBooks & eLearning

Posted by IrGens at April 27, 2019
Retail Customer Service Management and Coaching[

Retail Customer Service Management and Coaching
.MP4, AVC, 2300 kbps, 1280x720 | English, AAC, 320 kbps, 2 Ch | 36m | 714 MB
Instructor: David Brownlee
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty (repost)

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman
English | 2009 | ISBN: 0814413331 | 272 pages | EPUB + MOBI | 3 + 5,5 MB

The Customer Service Intervention: Bottom-line Tactics for Front-line Managers  eBooks & eLearning

Posted by insetes at April 29, 2019
The Customer Service Intervention: Bottom-line Tactics for Front-line Managers

The Customer Service Intervention: Bottom-line Tactics for Front-line Managers By Carolyn A. Martin, Bruce Tulgan
2003 | 187 Pages | ISBN: 0874257433 | PDF | 1 MB

Build an Award-Winning Customer Service Strategy  eBooks & eLearning

Posted by Sigha at May 30, 2019
Build an Award-Winning Customer Service Strategy

Build an Award-Winning Customer Service Strategy
.MP4 | Video: 1280x720, 30 fps(r) | Audio: AAC, 48000 Hz, 2ch | 1.65 GB
Duration: 2 hours | Genre: eLearning Video | Language: English

Learn how to develop outstanding customer service strategy for business success

Customer Service Skills for Success - Standalone Book 6th Edition  eBooks & eLearning

Posted by hill0 at May 28, 2019
Customer Service Skills for Success - Standalone Book 6th Edition

Customer Service Skills for Success - Standalone Book 6th Edition
by Robert W. Lucas

English | 2015 | ISBN: 0073545465 | 463 Pages | PDF | 15.33 MB

Customer Service: Career Success Through Customer Loyalty (6th Edition)  eBooks & eLearning

Posted by hill0 at May 30, 2019
Customer Service: Career Success Through Customer Loyalty (6th Edition)

Customer Service: Career Success Through Customer Loyalty (6th Edition)
by Paul R. Timm

English | 2014 | ISBN: 0133056252 | 242 Pages | PDF | 17 MB

Customer Service Mastery: Delight Every Customer  eBooks & eLearning

Posted by naag at May 10, 2019
Customer Service Mastery: Delight Every Customer

Customer Service Mastery: Delight Every Customer
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours 12M | 2.39 GB
Genre: eLearning | Language: English
The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg (Ignite Reads), 2nd Edition

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg (Ignite Reads), 2nd Edition by Todd Duncan, Deb Duncan
English | April 1st, 2019 | ISBN: 1492679534 | 136 pages | True PDF | 50.89 MB

The customer service playbook that will help blitz the competition and win life-long customers!
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service by Jeff Toister
2017 | ISBN: 0692842004 | English | 188 pages | PDF conv | 1 MB